When will I receive the access data?
Once you have successfully created your CH-LOGIN, you can log on to www.gin.admin.ch and request your access to GIN via the online form. Your access request will then be checked by the GIN office. As soon as your access is activated, you will receive a confirmation e-mail. This may take several working days. See also the registration instructions.
Who has access rights?
GIN is aimed at federal, cantonal and communal authorities. Natural hazard experts of all three levels have access to GIN free of charge after registration. In addition, the following actors can gain access:
- Emergency services
- Swiss civil defence
- Swiss armed forces
- Cantonal technical staffs
- Natural hazard advisors of the municipalities
- Regional command staffs
- Mountain railways
- Private engineering offices
I already have a CH-LOGIN. Do I need additional access data?
No. If you already have a CH-LOGIN or use a federal smartcard, you can register for GIN directly with this data. Log on to www.gin.admin.ch and apply for access to GIN via the online form.
Is it possible to log in without an SMS code?
Yes. You can Log in either with your CH-LOGIN or your federal smartcard. An SMS code is not required.
I have a new e-mail address. Do I have to request new access data?
No. However, you can change your e-mail address in GIN by following the instructions for changing your e-mail address.
I have forgotten my password. What shall I do?
For users without a federal smartcard (CH-LOGIN): As soon as you are asked to enter your password via your CH-LOGIN, click on "Forgot your password". Then follow the instructions to reset your password.
For users with a federal smartcard: Contact the issuer of your smartcard to reset your password.
I had a login in the past but can no longer log in.
Please contact useradmin@gin.admin.ch
Content
What data is included in GIN?
GIN provides detailed data on weather, water, snow and earthquakes:
- Weather data: Bulletins (bulletins on natural dangers, detailed forecast), air pressure (measured/forecast), precipitation (measured/forecast), gust peak, wind speed and direction (measured/forecast), satellite imagery (cloud top temperature, IR imagery and visible satellite imagery), air and soil moisture and reflected shortwave radiation.
- Water data: Bulletins (hydrological bulletin, weekly forecast of the FOEN), discharge, water level and lake level (each measured / predicted), statistics (comparison with flood statistics) and water temperature.
- Snow data: Bulletins (avalanche bulletin, advance warnings), new snow (measured, modelled, predicted), snow line (radar), snow depth (point data on stations and radar), snow hydrology (around snow water equivalent), water value, snow load, snow temperature (point data) and surface hoar frost, snow density and moisture, temperature and observations.
- Earthquakes: Current earthquakes (no predictions).
- For more information, check the user manual or contact info@gin.admin.ch.
How do the email and push notifications work?
Check our video tutorial on YouTube. You can subscribe to push notifications for measurement data, forecasts, station parameters, bulletins, warnings and events. This way you are always up to date when there is news or, e.g., a certain threshold is exceeded. Push messages can be sent to your smartphone as well as to your local PC or tablet computer. You determine which messages arrive where, e.g., you can activate push messages on your local PC but deactivate them on your smartphone for the same account. Push messages can be activated in the GIN settings (cogwheel symbol at the top right).
Training und Support
Where can I find instructions on how to use GIN?
You can find various YouTube instructions here. You can find the user manual directly below.
Can I take part in GIN training courses?
Yes. For the introduction to the Common Information Platform on Natural Hazards GIN, training courses are held regularly (in German as well as in French). Information and dates of the next training courses can be found here.
Training courses in Italian are available on request to: education@gin.admin.ch.
Who can I ask further questions about GIN?
For questions about the GIN app, a 24/7 hotline is available: +41 848 162 000
For feedback on the GIN app, you can also contact the GIN office:
Markus Aeschlimann (markus.aeschlimann@bafu.admin.ch)
Ada Consolo (ada.consolo@bafu.admin.ch)
For questions about your personal GIN account: useradmin@gin.admin.ch
Last modification 13.12.2023
